Shipping Information

Currently, the Heart Watch ships from our China warehouse and general estimates for delivery are from 7 to 25 days from the time of your payment being received on a business weekday.  We endeavor to get your shipment to you as quickly as possible as we know the purchase of your Heart Watch was likely made for specific reasons regarding your own heart monitoring or someone you care about and would like to receive it as fast as possible.

Order Processing – From the time of your payment to your watch being readied for shipping, typically your watch is made ready for shipping within 2 to 3 business days after your payment has been verified and confirmed.

Delivery Times 

  1. USA Customers:  Please allow from 12 to 25 days depending on several variables including the United States Postal Service as well as US Customs which may inspect your shipment on a random basis.
  2. UK / Europe Customers:  Please allow 14 to 35 days for delivery.
  3. Australia Region:  Please allow from 12 to 40 days for delivery.
  4. Canada:  Please allow from 10 to 25  days for delivery

What If You Haven’t Received Your Watch Yet in the Above Time Frames? 
Please contact our customer support and care center at support@theheartwatch.com and we can assist you further.