The Heart Watch

We’re a team of dedicated professionals working hard to provide for our customers an affordable solution for heart monitoring.  Our offices and warehouse are located in Edmonton, Alberta, Canada and our support department is open Monday through Saturday, 8 am to 6 pm.

For Support or Questions about Your Heart Watch

If you have a question regarding your purchase including payments, shipping information or about the device, please email us at support@theheartwatch.com and our support center customer service team will be pleased to assist you.

They can assist you with questions such as

  • Operation of your Heart Watch
  • Shipping questions
  • Returns and exchanges
  • Billing questions

Our team will get back to you typically the same day or in cases of higher than normal support volume, the next business day.

Other Helpful Links

For common answers regarding shipment of your order and delivery times – please visit our help page here. 

For commonly asked questions, please visit our FAQ page here.